Tuner Depot is open 8 AM to 4 PM Pacific Standard Time / 11 AM to 7PM Eastern Standard Time on weekdays – Monday through Friday except Canadian holidays.

<p id="isPasted" style="margin: 0px 0px 8px; padding: 0px; box-sizing: border-box; color: rgb(85, 89, 98); font-family: sofia-pro, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Tuner Depot is open 8 AM to 4 PM Pacific Standard Time / 11 AM to 7PM Eastern Standard Time on weekdays &#x2013; Monday through Friday except Canadian holidays.&#xA0;<h1 id="you-can-place-orders-online-247">You can place orders online 24/7</h1>

What are your Business Hours?

We ship globally from our warehouse in the Pacific Northwest, British Columbia in Canada. The majority of our orders are shipped throughout North America.

<span id="isPasted" style="color: rgb(85, 89, 98); font-family: sofia-pro, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">We ship globally from our warehouse in the Pacific Northwest, British Columbia in Canada. The majority of our orders are shipped throughout North America.

Where are you located?

We are available by phone, email, or chat. We are available Monday-Friday from 8 AM to 4 PM PST. During busy times, we may not answer every phone call, so if you are having a hard time getting through, please email us using the appropriate email addr

<p id="isPasted" style="margin: 0px 0px 8px; padding: 0px; box-sizing: border-box; color: rgb(85, 89, 98); font-family: sofia-pro, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We are available by phone, email, or chat.&#xA0;<p style="margin: 0px 0px 8px; padding: 0px; box-sizing: border-box; color: rgb(85, 89, 98); font-family: sofia-pro, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We are available Monday-Friday from 8 AM to 4 PM PST.&#xA0;<p style="margin: 0px 0px 8px; padding: 0px; box-sizing: border-box; color: rgb(85, 89, 98); font-family: sofia-pro, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">During busy times, we may not answer every phone call, so if you are having a hard time getting through, please email us using the appropriate email address below.<p style="margin: 0px 0px 8px; padding: 0px; box-sizing: border-box; color: rgb(85, 89, 98); font-family: sofia-pro, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p style="margin: 0px 0px 8px; padding: 0px; box-sizing: border-box; color: rgb(85, 89, 98); font-family: sofia-pro, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Phone:&#xA0;<a class="fr-strong" href="tel:+18333044400" rel="noopener noreferrer" target="_blank">833-304-4400</a><p style="margin: 0px 0px 8px; padding: 0px; box-sizing: border-box; color: rgb(85, 89, 98); font-family: sofia-pro, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Email: <a class="fr-strong" href="mailto:hello@tunerdepot.com">hello@tunerdepot.com</a><p style="margin: 0px 0px 8px; padding: 0px; box-sizing: border-box; color: rgb(85, 89, 98); font-family: sofia-pro, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">For&#xA0;sales:&#xA0;<a class="fr-green fr-strong" href="mailto:sales@tunerdepot.com">sales@tunerdepot.com</a><p style="margin: 0px 0px 8px; padding: 0px; box-sizing: border-box; color: rgb(85, 89, 98); font-family: sofia-pro, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">For technical support emails:&#xA0;<a class="fr-strong" href="mailto:support@tunerdepot.com" style="margin: 0px; padding: 0px; box-sizing: border-box; font-family: sofia-pro, sans-serif; color: rgb(9, 140, 255); text-decoration: none;">support@tunerdepot.com</a><p id="isPasted" style="margin: 0px 0px 8px; padding: 0px; box-sizing: border-box; color: rgb(85, 89, 98); font-family: sofia-pro, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">For EFI Live support emails:&#xA0;<a class="fr-strong" href="mailto:efilivetech@yahoo.com" style="margin: 0px; padding: 0px; box-sizing: border-box; font-family: sofia-pro, sans-serif; color: rgb(9, 140, 255); text-decoration: none;">efilive@tunerdepot.com</a><p style="margin: 0px 0px 8px; padding: 0px; box-sizing: border-box; color: rgb(85, 89, 98); font-family: sofia-pro, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">For L5P/HP Tuners support emails:&#xA0;<a class="fr-strong" href="mailto:hpt@tunerdepot.com" style="margin: 0px; padding: 0px; box-sizing: border-box; font-family: sofia-pro, sans-serif; color: rgb(9, 140, 255); text-decoration: none;">HPT@tunerdepot.com</a>

How do I contact Tuner Depot

All website prices are in USD. We offer free shipping on all New Tuners. Regular Shipping applies to all other items. We do not collect taxes for US customers. We do not collect customs or brokerage fees. We accept Visa, MasterCard, PayPal, ApplePay

<p id="isPasted" style="margin: 0px 0px 8px; padding: 0px; box-sizing: border-box; color: rgb(85, 89, 98); font-family: sofia-pro, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">All website prices are in&#xA0;USD.<p style="margin: 0px 0px 8px; padding: 0px; box-sizing: border-box; color: rgb(85, 89, 98); font-family: sofia-pro, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We offer free shipping on all New Tuners.&#xA0;<p style="margin: 0px 0px 8px; padding: 0px; box-sizing: border-box; color: rgb(85, 89, 98); font-family: sofia-pro, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Regular Shipping applies to all other items.<p style="margin: 0px 0px 8px; padding: 0px; box-sizing: border-box; color: rgb(85, 89, 98); font-family: sofia-pro, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We do not collect taxes for US customers.<p style="margin: 0px 0px 8px; padding: 0px; box-sizing: border-box; color: rgb(85, 89, 98); font-family: sofia-pro, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We do not collect customs or brokerage fees. &#xA0;<p style="margin: 0px 0px 8px; padding: 0px; box-sizing: border-box; color: rgb(85, 89, 98); font-family: sofia-pro, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We accept Visa, MasterCard, PayPal, ApplePay &amp; GPay

Payment Info

Phone: 833-304-4400
Email: hello@tunerdepot.com

You can only contact tech support via email.

Go Back to Tuner Depot

Tuner Depot

Tuner Depot Resources

2019+ RAM CUMMINS owners UPDATE**

Updates and Alerts

What is a DPF/DEF/EGR and why would I delete it?

What do I need to delete my DPF/DEF/EGR?

Factory Emissions Systems Basics [DPF/DEF/SCR/EGR]

How does your pre-order work?

Are all of your items in stock?

When will I get an order confirmation?

Can I cancel an order I placed?

Order-related questions

Shipping Disclaimer

How long does it take for my order to ship & is there any faster shipping options?

I have not received a tracking number

My tracking number has no progress and says to "check back tomorrow", why is this?

Where do you ship from? Are there any fees or taxes collected?

Shipping Information

Warranty

Return Policy

I received a damaged product, what should I do?

Returns & Warranty

Tech Support Policy

Why is my transmission shifting rough after tuning?

General Tech Support

Mini Maxx V2 - DPF / DEF / EGR Delete Tuner

Mini Maxx V2

WHERE DO I FIND INSTALLATION INSTRUCTIONS FOR MY AUTOCAL DEVICE?

WHERE CAN I FIND THE USER GUIDE FOR MY AUTOCAL?

HOW MANY TUNES ARE ON MY AUTOCAL DEVICE, AND CAN I USE THE TUNE FILE ON MULTIPLE VEHICLES

WHY IS ERROR CODE $053E APPEARING ON THE AUTOCAL?

WHAT DOES KOEO (KEY ON, ENGINE OFF) MEAN?

MY TRUCK TURNED OFF WHILE PROGRAMMING AND NOW IT DOES NOT START/AN ERROR KEEPS APPEARING, HOW DO I FIX THIS?

ARE MY TUNES SWITCHABLE WITHOUT INSTALLING THE CSP4/CSP5/DSP5 SWITCH?

HOW DO I INSTALL MY CSP5/DSP5 SWITCH?

I HAVE A 2018+ RAM TRUCK, WHERE DO I INSTALL THE BYPASS CABLE?

I want to tune an Additional Truck with my EFi Live AutoCal - Additional VIN License

CSP5 Switch Installation

DSP5 Switch Installation

EFI AUTOCAL V3 Installation Instructions

How to Find Serial and Auth Code for an EFI Live AutoCal V3 Device?

EFI Live Auto Cal - FAQ

[INSTRUCTIONS] with NEW unlocked ECM for L5P AIO Delete Kit

[INSTRUCTIONS] with FACTORY ECM & Unlock Kit for L5P AIO Delete Kit

What do I need to delete my L5P Duramax?

Installing A New Unlocked TCM

CAN Plug Information

L5P 2017+ Duramax HP Tuners Tuning

How does the Eco Diesel and Sprinter tuning work?

Should I choose the bench flash or flash tuning option?

What is the process after I order the Bench-Flash option?

How do the Jeep Ecodiesel delete pipes connect?

Where do I find the installation instructions for my Iron Loader?

Where can I find the User Guide for the Iron Loader?

ERROR CODE F002 keeps flashing while trying to tune my truck. How do I fix this?

How long does it take for me to receive my new tune file?

My truck doesn't start after programming with the Iron Loader. What do I do now?

I'm seeing codes for “ACTIVE GRILLE SHUTTER” but my vehicle does not have this feature installed.

I can't find my PCM "FAMILY" on the Iron Loader's programming list.

Can I restore my vehicle to its original Stock setting with the Iron Loader?

Iron Loader Installation Instructions

Black Bandit Iron Loader - FAQ

Eco Diesel & Sprinter Bench Flash & Iron Loader

Commander 2020-2022 Ford Powerstroke 6.7L Tuning Information

Reading Instructions (Obtaining Serial Numbers)

2020+ Ford Powerstroke

EZ Lynk

Mini Maxx V1 - The Ultimate DPF Delete Tuner