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Order-related questions

Information regarding Orders on Tuner Depot

How does your pre-order work?

When an item is out of stock and Pre-Order is available, you will see a label with "Pre-Order" written in it. We offer pre-orders on items that are out of stock but on order with the manufacturer. These items are available to purchase and will be shi

Are all of your items in stock?

Maintaining accurate online inventory is very important to us. If an item is sold out, you'll see it listed as "Pre-Order." However, there are rare instances where our system may display one quantity in stock, but the product is missing or damaged. I

When will I get an order confirmation?

Tuner Depot automatically sends you an "Order Confirmation" once you complete payment for your order. If you did not receive an order confirmation, the most likely cause is filtering by your email provider marking the email as Spam. Please check your

Can I cancel an order I placed?

We understand that sometimes plans change. If you no longer want your order or realized there's a mistake, we're here to help. Generally, we can cancel or adjust your order, but it needs to be done before it's shipped out. Once your order is on its w